We are an outdoor facility. We do have shaded, misted, and an indoor gift shop area to get away from the heat for the summer. In the winter we do have portable heaters placed around the property for places to get warm. Please dress appropriately for the weather. We also have some umbrellas available to borrow for your visit. There is no cost to borrow the umbrellas, as long as they are not all out in use by other guests and we just ask to hold an ID until the umbrella is returned.

To reduce exposure to secondhand smoke to our guests, animals and staff and ensure a good experience for all guests, smoking and vaping are not allowed inside the ranch. Guests may smoke only in designated areas, which are located more than 25 feet from entry gates. Wristbands will be provided to ensure easy re-entry. Should you observe a guest smoking, please report it to a zoo employee, and we’ll address the situation.

We prefer to limit in-and-outs, but you may return inside as long as you have your wristband on for re-entry.

Due to the direct threat of safety, service and support animals are not allowed on property. For additional information, please visit Frequently Asked Questions about Service Animals and the ADA | ADA.gov. https://www.ada.gov/resources/service-animals-faqs/#exclusion-of-service-animals

On the day of your visit, remember to dress for the weather, and if you made reservations online please bring the credit card you purchased your tickets with in addition to a government issued ID.

What are your general admission hours?

Our general admission hours vary by season:

• Summer Hours: Thursday–Tuesday, 10am–2pm Last admission: 1pm
• Winter Hours: Thursday–Tuesday, 11am–3pm Last admission: 2pm

We are closed to the public every Wednesday.

Are you open on Wednesdays?

No. We are closed on Wednesdays for animal care, maintenance, and private operations.

Why do other websites show different hours?

Some third‑party websites list outdated or incorrect information. We only control the hours posted on:

• Our official website
• Our Google business listing

If you notice incorrect hours on another site, we recommend submitting a correction directly through that platform so they can update their listing.

Where can I confirm the most accurate hours?

The most accurate and up‑to‑date information will always be found on:

• Our official website
• Our Google listing

We encourage guests to check one of these sources before visiting.